Home Security Ratings Consumer Reports

What began as an independent crowdfunding project which exceeded its goal by marketing over $500,000 worth of systems within a month  quickly became a contender in residence safety.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to create a house security product that had not been dated or pricey, a worthy cause for certain. With an expanding listing of elements as well as accessories to match the center, Scout fortifies its defenses the much more you develop it up.

Does more suggest better? Added elements certainly enhance your house’s security, however they also increase prices. However some good news for your purse, whether you require a sensor on every windows and door or you just need the fundamental basics, Scout’s charm originates from its customization how much clients want to spend on constructing it to meet their demands.

In our review, we lay out our impressions as well as searchings for of the Scout Alarm safety system thoroughly.

Scout Residence Safety Plans

Scout House Safety and security has 4 safety bundles for clients to pick from. If the packages do not have what you require, or if you need extra products, Scout offers a 5th choice to develop your very own plan.

“Scout Small Pack” Bundle: This is the firm’s most cost effective system and also consists of eight products. It consists of the things required to begin your DIY safety system, including motion and gain access to sensing units. The pack additionally includes 2 essential fobs so you can quickly arm and deactivate the system. This pack is best-suited for those who desire basic security protection or live in a smaller sized house.

“Scout Big Pack” Bundle: If you need to secure a bigger location in your house or your residence has several access factors, the Scout Big Pack supplies a protection option that covers all your bases. Furnished with more than two times the accessibility sensors of the Scout Small Pack, this bundle offers you comfort that all locations of your house will continue to be protected.

“Scout Components Pack” Bundle: This plan pairs house safety with catastrophe prevention. The plan includes a smoke alarm as well as water sensor to assist you catch expensive fires or flooding damages prior to it gets out of hand.

“Scout Architect Pack” Plan: This is developed to be Scout’s many extensive house safety offering. Coupling all the devices consisted of in the Scout Small Pack, the Architect Pack adds added safety and security steps like a wise lock as well as glass break sensing unit.

“Develop Your System” Plan: For clients who want an even more customized security system for their residence, Scout provides the ability to create your very own system. Once you choose your Scout Hub, you can select as lots of tools as you want and also construct a system to fit your home safety demands. You can select from the following 18 items when you build your very own system: Door panel, Accessibility sensing unit, Activity sensing unit, Scout indoor cam, Scout video buzzer, Keypad, Smoke alarm, Water sensing unit, Glass break sensor, Door lock, Lawn sign, Panic button, Push-button control, Alarm as well as Zigbee repeater, Window sticker, Secret fob, and also a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Cellular

Even if you don’t decide in to expert tracking, you still have to pay a minimum of $10 every month. So generally, you’re paying to use the app, which we believe is rather silly. The majority of apps, safety and security or otherwise, have some type of open door.


Just like many DIY systems, there’s no agreement with Scout. Costs are month to month.

You can choose to make a 12-month commitment for a 10% price cut. Also after that, Scout will certainly offer you a prorated refund if you have to terminate. That’s a rather sweet handle an industry understood for wringing steep cancellation charges out of customers.


You set up Scout on your own, so you do not need to pay a setup cost. As well as if you wish to move, you can take everything down and reinstall it by yourself. It’s a discomfort without a doubt, however it’s totally free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and simple DIY setup. We also such as that its professional monitoring expenses less than the market standard of $32 a month. Below are some excellent reasons to select Scout over various other security systems:

Cellular backup: Scout’s mobile back-up is one-of-a-kind contrasted to other safety and security systems because it does not need an expert surveillance strategy. This indicates you have a trustworthy way to access your system with the Scout app without entrusting your safety to a surveillance facility. (There’s additionally a battery back-up to keep your system running for up to 12 hrs.).

Text and also call informs: While Scout sends out press notices on a mobile phone, its sms message as well as call signals make it an exceptional option for individuals that don’t utilize smartphones. Text and also call notifies also provide you a back-up in case you do not observe a press notification.

Simple equipping and also disarming: Scout depends only on vital fobs, RFID chips, and also mobile gain access to for equipping and also disarming, so there are no keypad gain access to codes to keep in mind. (Scout additionally sells a keypad for individuals looking to approve short-lived access to guests.).

Devices: Scout layouts appealing tools that covers most safety and security demands. The system works with lots of wise residence systems like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Growth and portability: This is an excellent system for people preparing to relocate from a smaller sized home to a larger one because it’s easy to take with you as well as add on additional sensors as needed.

Scout Safety Customer Service.

Scout client assistance is available by means of phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer service is readily available from 9:00 AM to 6:00 PM CST, except on major vacations. Scout likewise offers different 24/7 monitoring, which is constantly efficient every day of the year in all times of the day.

Scout Safety and security does not yet have a score with the Bbb, as the company is a more recent one. Nevertheless, Scout client evaluations show the company has actually been receptive and going to collaborate with customers experience periodic reliability issues with Scout elements.

We also located Scout Security’s customer service to be useful when we got in touch with the firm to evaluate numerous elements of its service. Our Security Geek tested each of the adhering to processes:.

Sales: We spoke to customer service to ask about acquiring a safety system as well as discovered support personnel to be knowledgeable and also pleasant yet not pushy.

Layout: We used the Scout site to build a customized security package.

Service: We contacted client support to see how much time it took to obtain a rep on the phone and were supplied with fast solution to questions.

Scout Alarm Frequently Asked Questions.

What does the Google as well as Nest merger indicate for Scout Alarm system?

If you’ve already merged your Nest as well as Google accounts, customer support states the Nest assimilations will certainly not work with your Scout system. We’ll maintain you updated with movement in this specific area as we see it. Going through a facelift to revamp their systems to fit the Works with Google Aide network (that will change Works with Nest).

Exactly How does Scout Alarm protect my information?

Scout claims all video clip footage is encrypted when sent to the cloud, as well as Roberts claims all messaging is sent out with AES 128-Bit encryption. “I would certainly state that customers can relax easy with Scout as well as know there’s no ad platform, there’s nothing else product that would certainly gain from the data of what’s taking place inside your house, and we’re extremely delicate concerning that,” claimed Roberts. Because Scout is so easily integrated with various other gadgets, it’s still useful to review the privacy policy as well as terms and problems of other third parties to recognize far better what civil liberties each firm has to your details.

What’s on the horizon for Scout?

Roberts claims Scout doesn’t have a team of A.I. professionals to maximize a video clip as Nest does. This is one reason Scout companions with other significant gamers– nonetheless, even more Scout-specific tools, including electronic cameras, may be on the method.

Without being horribly certain about our roadmap and also what devices are coming out, we want to broaden the boundary.

“Clearly, you intend to secure what’s going on inside, but once someone’s inside, they’re already in the residence. I think that there are some exterior camera products that are really intriguing to expand the perimeter as well as to operate in tandem with the stuff that’s taking place in your house.”.

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