Home Security Questions and Answers

What began as an independent crowdfunding project which surpassed its objective by marketing over $500,000 worth of systems within a month  quickly became a competitor in residence security.

Based in Chicago, Illinois,1 Scout was born out of a desire to create a home security product that wasn’t outdated or pricey, a worthy cause for sure. With an expanding listing of components and accessories to complement the hub, Scout fortifies its defenses the extra you build it up.

But does a lot more imply better? Added parts definitely improve your house’s safety and security, but they additionally increase costs. But some good information for your wallet, whether you require a sensing unit on every door and window or you simply need the fundamental basics, Scout’s allure originates from its personalization just how much consumers want to invest in building it to meet their needs.

In our testimonial, we lay out our perceptions and also findings of the Scout Alarm system safety and security system thoroughly.

Scout Home Protection Packages

Scout House Security has 4 protection packages for consumers to choose from. If the bundles don’t have what you need, or if you need added products, Scout provides a fifth choice to build your own package.

“Scout Small Pack” Bundle: This is the company’s most budget friendly system and also includes 8 products. It consists of the products required to begin your do it yourself security system, including activity as well as access sensors. The pack also comes with 2 essential fobs so you can conveniently arm and deactivate the system. This pack is best-suited for those who want fundamental safety protection or live in a smaller sized house.

“Scout Huge Pack” Package: If you require to safeguard a larger location in your home or your house has multiple accessibility points, the Scout Huge Pack provides a safety option that covers all your bases. Geared up with greater than twice the access sensors of the Scout Small Pack, this package offers you assurance that all locations of your home will certainly continue to be secure.

“Scout Elements Pack” Plan: This plan couples home safety with disaster avoidance. The bundle includes a smoke alarm as well as water sensing unit to aid you catch expensive fires or flooding damages prior to it gets out of hand.

“Scout Designer Pack” Bundle: This is created to be Scout’s a lot of extensive residence safety offering. Coupling all the gadgets included in the Scout Small Pack, the Engineer Pack adds additional safety and security measures like a smart lock and glass break sensor.

“Build Your System” Package: For customers who desire a more tailored alarm for their home, Scout supplies the capability to develop your own system. As soon as you select your Scout Center, you can select as many gadgets as you desire and also build a system to fit your house safety requirements. You can select from the complying with 18 items when you develop your very own system: Door panel, Access sensing unit, Motion sensor, Scout indoor electronic camera, Scout video doorbell, Keypad, Smoke alarm, Water sensing unit, Glass break sensor, Door lock, Yard sign, Panic button, Remote control, Siren as well as Zigbee repeater, Home window sticker label, Trick fob, and a RFID sticker label.

Scout pricing

Scout Security - Ring Alarm Vs Scout

Even if you don’t choose in to expert monitoring, you still need to pay a minimum of $10 each month. Primarily, you’re paying to make use of the app, which we believe is somewhat foolish. The majority of apps, security or otherwise, have some type of open door.


Just like several do it yourself systems, there’s no agreement with Scout. Fees are month to month.

You can pick to make a 12-month commitment in exchange for a 10% discount. Also then, Scout will give you a prorated reimbursement if you have to terminate. That’s a pretty pleasant sell a sector recognized for wringing high termination costs out of customers.


You install Scout yourself, so you don’t need to pay a setup fee. As well as if you intend to move, you can take everything down and also reinstall it by yourself. It’s a discomfort for sure, but it’s free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring as well as very easy DIY installation. We likewise like that its specialist monitoring expenses less than the sector standard of $32 a month. Right here are some great reasons to choose Scout over various other safety systems:

Mobile backup: Scout’s cellular back-up is special compared to various other safety and security systems since it does not require a professional surveillance strategy. This implies you have a reputable method to access your system with the Scout application without delegating your safety to a monitoring center. (There’s also a battery backup to maintain your system running for up to 12 hrs.).

Text and also call notifies: While Scout sends push notices on a smartphone, its text and phone call notifies make it an outstanding option for individuals that don’t utilize smartphones. Text as well as call informs additionally offer you a back-up in case you do not see a press notice.

Basic equipping and also deactivating: Scout relies only on vital fobs, RFID chips, as well as mobile gain access to for equipping as well as disarming, so there are no keypad accessibility codes to remember. (Scout additionally sells a keypad for people seeking to approve temporary accessibility to visitors.).

Devices: Scout styles attractive tools that covers most safety and security demands. The system works with many wise residence systems like Amazon Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Growth and transportability: This is an excellent system for people planning to move from a smaller sized home to a larger one since it’s simple to take with you as well as add on extra sensors as required.

Scout Safety Customer Care.

Scout consumer support is offered by means of phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is offered from 9:00 AM to 6:00 PM CST, except on major holidays. Scout also supplies separate 24/7 tracking, which is always efficient everyday of the year in any way times of the day.

Scout Safety doesn’t yet have a rating with the Bbb, as the company is a more recent one. Nevertheless, Scout client testimonials show the business has actually been responsive as well as willing to work with customers experience periodic dependability issues with Scout parts.

We likewise discovered Scout Security’s customer support to be valuable when we spoke to the company to evaluate numerous aspects of its service. Our Safety and security Geek checked each of the adhering to procedures:.

Sales: We spoke to customer service to inquire about acquiring a protection system as well as discovered support staff to be knowledgeable and also friendly yet not aggressive.

Style: We made use of the Scout web site to construct a personalized safety package.

Service: We contacted client support to see how much time it required to get a representative on the phone as well as were given with quick answers to concerns.

Scout Alarm Frequently Asked Questions.

What does the Google and also Nest merging suggest for Scout Alarm?

If you’ve already merged your Nest and also Google accounts, customer support claims the Nest assimilations will certainly not deal with your Scout system. We’ll keep you updated with activity in this certain area as we see it. Undertaking a facelift to rework their systems to fit the Works with Google Aide network (that will replace Functions with Nest).

Exactly How does Scout Alarm safeguard my data?

Scout states all video clip footage is secured when sent out to the cloud, and also Roberts claims all messaging is sent with AES 128-Bit security. “I would state that customers can relax easy with Scout as well as know there’s no advertisement system, there’s nothing else product line that would certainly gain from the data of what’s taking place inside the house, as well as we’re extremely delicate concerning that,” claimed Roberts. However since Scout is so quickly incorporated with other devices, it’s still beneficial to check out the personal privacy plan and terms of other third parties to comprehend far better what civil liberties each company needs to your information.

What’s on the horizon for Scout?

Roberts says Scout does not have a group of A.I. specialists to enhance a video as Nest does. This is one reason that Scout companions with other significant gamers– nonetheless, more Scout-specific devices, including cameras, may get on the method.

Without being extremely specific concerning our roadmap and also what tools are coming out, we intend to broaden the boundary.

“Clearly, you want to secure what’s taking place within, but once someone’s inside, they’re already in the residence. I assume that there are some exterior electronic camera items that are very intriguing to expand the perimeter and to work in tandem with the stuff that’s taking place in the house.”.

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