Home Security Pain Points

What started as an independent crowdfunding campaign which exceeded its objective by selling over $500,000 well worth of systems within a month  soon came to be a challenger in home safety and security.

Based in Chicago, Illinois,1 Scout was born out of a need to generate a residence safety product that wasn’t obsoleted or pricey, a worthy reason for sure. With an expanding listing of components and also accessories to complement the center, Scout strengthens its defenses the more you build it up.

Does a lot more indicate much better? Added elements definitely improve your residence’s safety, however they likewise increase prices. Some good information for your pocketbook, whether you require a sensing unit on every door and home window or you just require the basic basics, Scout’s charm stems from its modification– how much customers are eager to invest on developing it to satisfy their requirements.

In our review, we outlined our impressions and also findings of the Scout Alarm security system carefully.

Scout House Security Plans

Scout Residence Protection has 4 security plans for clients to pick from. If the packages don’t include what you require, or if you require additional things, Scout offers a 5th choice to develop your very own plan.

“Scout Small Pack” Package: This is the company’s most inexpensive system and includes eight things. It includes the things needed to start your DIY safety and security system, including movement and also accessibility sensors. The pack likewise includes 2 key fobs so you can quickly arm and disarm the system. This pack is best-suited for those who want basic safety protection or live in a smaller residence.

“Scout Large Pack” Plan: If you need to safeguard a bigger location in your house or your house has several gain access to points, the Scout Huge Pack uses a security service that covers all your bases. Equipped with greater than twice the access sensing units of the Scout Small Pack, this package provides you peace of mind that all locations of your home will certainly remain safe.

“Scout Elements Pack” Plan: This package couples home security with calamity prevention. The bundle includes a smoke alarm and also water sensing unit to assist you catch costly fires or flood damages before it gets out of hand.

“Scout Designer Pack” Plan: This is made to be Scout’s most thorough residence protection offering. Coupling all the gadgets consisted of in the Scout Small Pack, the Engineer Pack adds on added safety actions like a clever lock and glass break sensor.

“Develop Your System” Bundle: For customers that desire an even more tailored security system for their home, Scout provides the capacity to produce your own system. As soon as you choose your Scout Hub, you can pick as several gadgets as you desire and develop a system to fit your home protection requirements. You can choose from the adhering to 18 products when you develop your own system: Door panel, Access sensing unit, Activity sensing unit, Scout interior camera, Scout video buzzer, Keypad, Smoke detector, Water sensor, Glass break sensing unit, Door lock, Lawn indicator, Panic button, Push-button control, Alarm and Zigbee repeater, Home window sticker label, Secret fob, as well as a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Coupons

Even if you do not opt in to expert monitoring, you still have to pay a minimum of $10 monthly. So basically, you’re paying to make use of the application, which we believe is somewhat silly. The majority of applications, safety or otherwise, have some sort of free access.


Just like lots of do it yourself systems, there’s no contract with Scout. Fees are month to month.

You can select to make a 12-month dedication for a 10% discount. Yet also after that, Scout will certainly offer you a prorated reimbursement if you have to terminate. That’s a rather wonderful deal in a sector understood for wringing high termination charges out of consumers.


You mount Scout on your own, so you don’t have to pay an installment fee. And if you intend to relocate, you can take every little thing down as well as reinstall it by yourself. It’s a pain for certain, yet it’s complimentary.

Is Scout right for you?

Scout is great for no-contract self-monitoring and simple DIY installment. We additionally like that its expert tracking prices less than the sector average of $32 a month. Right here are some excellent factors to choose Scout over other security systems:

Mobile backup: Scout’s mobile backup is one-of-a-kind contrasted to various other safety and security systems because it doesn’t require an expert monitoring plan. This suggests you have a reliable way to access your system through the Scout app without entrusting your safety and security to a monitoring. (There’s also a battery backup to keep your system running for approximately 12 hrs.).

Text as well as telephone call informs: While Scout sends out press notices on a mobile phone, its sms message as well as telephone call notifies make it an excellent choice for individuals that do not use smartphones. Text and also call alerts also provide you a backup in case you do not observe a push notification.

Straightforward arming and also disarming: Scout counts only on crucial fobs, RFID chips, as well as mobile access for arming and deactivating, so there are no keypad accessibility codes to bear in mind. (Scout additionally sells a keypad for individuals seeking to give short-term access to guests.).

Devices: Scout styles eye-catching equipment that covers most safety and security requirements. The system is compatible with many smart residence platforms like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Growth and mobility: This is a terrific system for individuals intending to move from a smaller residence to a larger one given that it’s very easy to take with you and also add on added sensing units as required.

Scout Security Customer Service.

Scout consumer assistance is readily available using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer service is readily available from 9:00 AM to 6:00 PM CST, except on significant holidays. Scout likewise provides separate 24/7 monitoring, which is always effective each day of the year in all times of the day.

Scout Safety does not yet have a rating with the Bbb, as the business is a more recent one. However, Scout customer testimonials show the company has been receptive and also willing to collaborate with customers experience occasional integrity issues with Scout parts.

We additionally located Scout Safety and security’s client service to be valuable when we spoke to the firm to test numerous elements of its solution. Our Safety Geek evaluated each of the following procedures:.

Sales: We got in touch with customer care to ask about acquiring a safety system and found support personnel to be experienced and friendly but not aggressive.

Layout: We utilized the Scout website to construct a tailored security bundle.

Solution: We spoke to customer assistance to see how much time it required to obtain an agent on the phone as well as were supplied with quick response to concerns.

Scout Alarm Frequently Asked Questions.

What does the Google as well as Nest merging imply for Scout Alarm?

If you’ve currently merged your Nest and Google accounts, client service says the Nest integrations will not deal with your Scout system. We’ll keep you updated with movement in this specific space as we see it. Undertaking a facelift to remodel their systems to fit the Works with Google Aide network (that will change Works with Nest).

Exactly How does Scout Alarm system protect my information?

Scout claims all video footage is secured when sent to the cloud, as well as Roberts claims all messaging is sent with AES 128-Bit encryption. “I would claim that customers can rest easy with Scout and know there’s no ad system, there’s nothing else line of product that would benefit from the information of what’s taking place inside your home, and we’re extremely delicate concerning that,” said Roberts. But due to the fact that Scout is so conveniently integrated with various other gadgets, it’s still beneficial to read the privacy plan and also conditions of other third parties to comprehend much better what rights each firm has to your information.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. professionals to maximize a video clip as Nest does. This is one reason that Scout companions with various other major gamers– nonetheless, even more Scout-specific devices, including video cameras, might be on the method.

Without being extremely particular concerning our roadmap and also what devices are coming out, we wish to broaden the perimeter.

“Certainly, you intend to shield what’s taking place inside, once a person’s within, they’re already in the home. I believe that there are some exterior camera items that are very interesting to increase the border and also to operate in tandem with the stuff that’s going on in the house.”.

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