Home Security Forum

What began as an independent crowdfunding campaign which exceeded its goal by selling over $500,000 worth of systems within a month  quickly ended up being a competitor in residence protection.

Based in Chicago, Illinois,1 Scout was substantiated of a need to create a residence security item that wasn’t dated or pricey, an honorable reason without a doubt. With an expanding listing of components and also accessories to complement the hub, Scout fortifies its defenses the more you construct it up.

Yet does more mean better? Additional elements certainly boost your residence’s safety and security, however they also raise expenses. Yet some excellent news for your budget, whether you need a sensor on every door and window or you simply need the fundamental basics, Scout’s allure stems from its modification how much customers want to invest in constructing it to fulfill their demands.

In our testimonial, we set out our impressions and searchings for of the Scout Alarm system safety and security system thoroughly.

Scout Home Security Packages

Scout House Security has 4 safety plans for customers to choose from. If the plans don’t contain what you require, or if you need additional items, Scout offers a fifth option to build your own plan.

“Scout Small Pack” Package: This is the company’s most budget friendly system and includes 8 items. It has the things needed to start your DIY safety system, including motion and gain access to sensors. The pack additionally comes with 2 key fobs so you can quickly arm and also disarm the system. This pack is best-suited for those who desire standard security coverage or stay in a smaller sized home.

“Scout Large Pack” Bundle: If you need to secure a larger location in your home or your home has numerous accessibility factors, the Scout Big Pack uses a safety option that covers all your bases. Geared up with greater than two times the access sensors of the Scout Small Pack, this package offers you comfort that all areas of your home will stay safe and secure.

“Scout Aspects Pack” Package: This package pairs house protection with disaster avoidance. The plan includes a smoke detector as well as water sensor to aid you catch expensive fires or flood damages prior to it leaves hand.

“Scout Designer Pack” Plan: This is created to be Scout’s many detailed house safety offering. Combining all the devices included in the Scout Small Pack, the Engineer Pack adds on additional safety and security measures like a clever lock and also glass break sensing unit.

“Construct Your System” Plan: For customers that want an even more customized alarm system for their home, Scout supplies the capacity to produce your own system. As soon as you pick your Scout Center, you can select as many tools as you want and also build a system to fit your house safety requirements. You can select from the complying with 18 things when you build your very own system: Door panel, Gain access to sensor, Motion sensing unit, Scout indoor video camera, Scout video buzzer, Keypad, Smoke alarm, Water sensing unit, Glass break sensor, Door lock, Backyard sign, Panic button, Remote, Alarm and Zigbee repeater, Window sticker label, Secret fob, as well as a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Coupons

Even if you do not opt in to specialist monitoring, you still have to pay a minimum of $10 monthly. So essentially, you’re paying to utilize the application, which we think is rather foolish. Most applications, safety and security or otherwise, have some type of open door.


As with lots of DIY systems, there’s no contract with Scout. Fees are month to month.

You can choose to make a 12-month dedication in exchange for a 10% price cut. However also after that, Scout will give you a prorated reimbursement if you have to terminate. That’s a pretty pleasant deal in a market known for wringing steep cancellation charges out of customers.


You mount Scout yourself, so you do not have to pay a setup fee. And if you intend to move, you can take whatever down as well as reinstall it on your own. It’s a discomfort without a doubt, yet it’s totally free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and easy DIY installation. We likewise such as that its professional monitoring costs less than the industry standard of $32 a month. Here are some good factors to select Scout over other protection systems:

Mobile back-up: Scout’s cellular back-up is special contrasted to other safety and security systems since it doesn’t require an expert surveillance strategy. This suggests you have a trusted method to access your system through the Scout application without entrusting your security to a surveillance. (There’s also a battery backup to maintain your system running for up to 12 hrs.).

Text as well as telephone call informs: While Scout sends push alerts on a smartphone, its sms message as well as phone call signals make it an outstanding choice for people that don’t utilize mobile phones. Text and also call informs also offer you a backup in case you do not observe a press alert.

Basic equipping as well as disarming: Scout depends solely on key fobs, RFID chips, as well as mobile access for arming as well as deactivating, so there are no keypad gain access to codes to keep in mind. (Scout additionally sells a keypad for people wanting to provide momentary accessibility to visitors.).

Tools: Scout styles appealing devices that covers most protection demands. The system is compatible with many smart residence systems like Amazon.com Alexa, Google Assistant †, Z-Wave, as well as Zigbee.

Development as well as transportability: This is a fantastic system for people intending to relocate from a smaller residence to a bigger one since it’s very easy to take with you as well as add added sensing units as needed.

Scout Security Customer Support.

Scout consumer assistance is offered using phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer service is readily available from 9:00 AM to 6:00 PM CST, other than on major vacations. Scout also provides different 24/7 monitoring, which is always effective everyday of the year in all times of the day.

Scout Protection doesn’t yet have a ranking with the Better Business Bureau, as the firm is a more recent one. Nevertheless, Scout customer reviews suggest the business has been receptive and happy to work with customers experience periodic reliability troubles with Scout components.

We also located Scout Protection’s customer care to be helpful when we called the firm to examine numerous facets of its solution. Our Safety Geek tested each of the following processes:.

Sales: We contacted customer support to inquire about buying a protection system as well as located support personnel to be educated as well as friendly however not aggressive.

Layout: We utilized the Scout web site to develop a customized security bundle.

Solution: We contacted client support to see how long it took to obtain a representative on the phone and were supplied with fast solution to concerns.

Scout Alarm Frequently Asked Questions.

What does the Google and Nest merging mean for Scout Alarm?

If you’ve already combined your Nest as well as Google accounts, customer service claims the Nest assimilations will not collaborate with your Scout system. We’ll maintain you updated with activity in this certain room as we see it. Going through a facelift to rework their systems to fit the Works with Google Aide network (that will replace Works with Nest).

Exactly How does Scout Alarm system safeguard my data?

Scout says all video clip footage is encrypted when sent to the cloud, and also Roberts claims all messaging is sent with AES 128-Bit security. “I would claim that customers can relax easy with Scout and recognize there’s no ad system, there’s no other line of product that would certainly benefit from the information of what’s going on inside your house, and also we’re really delicate concerning that,” claimed Roberts. But due to the fact that Scout is so quickly integrated with various other gadgets, it’s still beneficial to check out the privacy policy and terms of various other third parties to recognize much better what legal rights each firm needs to your details.

What’s on the horizon for Scout?

Roberts says Scout doesn’t have a team of A.I. experts to enhance a video clip as Nest does. This is one reason why Scout companions with various other significant players– nevertheless, more Scout-specific tools, including electronic cameras, might get on the means.

Without being horribly particular concerning our roadmap and also what tools are coming out, we intend to increase the perimeter.

“Obviously, you intend to safeguard what’s going on inside, but once someone’s within, they’re currently in the residence. I assume that there are some outdoor cam items that are extremely fascinating to expand the boundary as well as to work in tandem with the stuff that’s taking place in your house.”.

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