Home Security Company Baltimore

What started as an independent crowdfunding campaign which exceeded its objective by selling over $500,000 worth of systems within a month  quickly became a competitor in house security.

Based in Chicago, Illinois,1 Scout was born out of a desire to produce a residence protection product that wasn’t obsoleted or expensive, a noble reason for sure. With a growing list of elements and accessories to match the center, Scout strengthens its defenses the extra you develop it up.

But does a lot more indicate far better? Extra components certainly boost your residence’s protection, yet they also raise prices. Yet some great news for your budget, whether you need a sensor on every door and window or you just need the basic fundamentals, Scout’s charm comes from its personalization just how much consumers want to spend on developing it to satisfy their demands.

In our review, we lay out our impacts and also searchings for of the Scout Alarm system safety system carefully.

Scout Home Protection Plans

Scout Home Security has 4 security bundles for customers to select from. If the bundles don’t include what you require, or if you require extra items, Scout offers a 5th alternative to develop your very own package.

“Scout Small Pack” Bundle: This is the company’s most inexpensive system and also consists of eight items. It has the products needed to begin your DIY safety and security system, including motion and gain access to sensing units. The pack additionally features 2 crucial fobs so you can easily equip as well as disarm the system. This pack is best-suited for those who want fundamental safety and security insurance coverage or reside in a smaller house.

“Scout Large Pack” Bundle: If you require to protect a larger location in your home or your home has numerous gain access to factors, the Scout Huge Pack provides a security service that covers all your bases. Geared up with greater than two times the gain access to sensors of the Scout Small Pack, this package provides you comfort that all locations of your home will certainly remain protected.

“Scout Components Pack” Package: This bundle pairs home protection with calamity prevention. The plan comes with a smoke detector and water sensor to aid you catch costly fires or flooding damages prior to it gets out of hand.

“Scout Architect Pack” Bundle: This is designed to be Scout’s most thorough house protection offering. Coupling all the tools included in the Scout Small Pack, the Architect Pack adds on extra safety and security steps like a wise lock and glass break sensor.

“Build Your System” Bundle: For clients who desire an even more personalized alarm for their residence, Scout offers the capability to create your very own system. When you pick your Scout Center, you can choose as many gadgets as you want as well as develop a system to fit your home protection requirements. You can select from the adhering to 18 things when you construct your very own system: Door panel, Accessibility sensor, Movement sensing unit, Scout interior electronic camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Yard indication, Panic button, Remote control, Alarm and also Zigbee repeater, Window sticker, Key fob, and a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cameras

Even if you don’t opt in to expert tracking, you still have to pay a minimum of $10 every month. So basically, you’re paying to utilize the application, which we think is rather ridiculous. A lot of apps, safety and security or otherwise, have some type of open door.


As with numerous DIY systems, there’s no agreement with Scout. Costs are month to month.

You can choose to make a 12-month dedication for a 10% price cut. But also after that, Scout will offer you a prorated reimbursement if you need to cancel. That’s a rather pleasant deal in a sector understood for wringing high cancellation charges out of customers.


You install Scout yourself, so you do not have to pay a setup fee. And also if you wish to relocate, you can take whatever down and re-install it on your own. It’s a discomfort for certain, but it’s cost-free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and simple DIY installation. We also such as that its specialist tracking prices less than the industry average of $32 a month. Below are some good factors to choose Scout over various other safety and security systems:

Mobile back-up: Scout’s mobile back-up is distinct compared to various other safety and security systems due to the fact that it does not need a specialist tracking plan. This suggests you have a trustworthy means to access your system through the Scout application without entrusting your safety and security to a tracking. (There’s additionally a battery backup to maintain your system competing as much as 12 hours.).

Text and also phone call notifies: While Scout sends out push notices on a smart device, its text as well as call informs make it an excellent alternative for individuals that do not use smartphones. Text and also call alerts additionally provide you a back-up in case you do not see a press notification.

Easy arming and deactivating: Scout counts solely on essential fobs, RFID chips, and mobile gain access to for equipping and deactivating, so there are no keypad access codes to keep in mind. (Scout also markets a keypad for folks wanting to grant temporary access to visitors.).

Tools: Scout styles appealing equipment that covers most safety and security needs. The system is compatible with several clever residence systems like Amazon.com Alexa, Google Aide †, Z-Wave, and also Zigbee.

Expansion and also portability: This is a fantastic system for people planning to relocate from a smaller sized home to a larger one because it’s very easy to take with you and add on added sensors as required.

Scout Security Customer Service.

Scout consumer support is offered using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer service is offered from 9:00 AM to 6:00 PM CST, other than on major holidays. Scout likewise gives separate 24/7 monitoring, which is always efficient everyday of the year at all times of the day.

Scout Security does not yet have a ranking with the Bbb, as the company is a newer one. Scout client reviews show the business has actually been receptive and willing to function with clients experience periodic dependability troubles with Scout parts.

We additionally located Scout Security’s customer care to be useful when we got in touch with the firm to evaluate numerous facets of its solution. Our Protection Geek tested each of the complying with processes:.

Sales: We spoke to customer support to inquire about buying a safety and security system and also located assistance personnel to be educated and pleasant however not aggressive.

Style: We used the Scout internet site to build a customized security plan.

Solution: We called customer assistance to see how long it required to get an agent on the phone as well as were supplied with quick response to inquiries.

Scout Alarm System FAQs.

What does the Google and Nest merger suggest for Scout Alarm system?

If you’ve currently combined your Nest as well as Google accounts, customer service states the Nest assimilations will certainly not deal with your Scout system. We’ll keep you upgraded with motion in this particular space as we see it. Going through a renovation to rework their systems to fit the Works with Google Aide network (that will certainly replace Works with Nest).

Just How does Scout Alarm protect my data?

Scout says all video clip footage is secured when sent to the cloud, as well as Roberts claims all messaging is sent out with AES 128-Bit file encryption. “I would state that customers can relax easy with Scout as well as understand there’s no ad platform, there’s no other product that would gain from the data of what’s going on inside the house, and also we’re really delicate regarding that,” claimed Roberts. Yet since Scout is so conveniently incorporated with various other tools, it’s still beneficial to read the personal privacy plan and conditions of other third parties to recognize better what rights each business has to your details.

What’s on the horizon for Scout?

Roberts says Scout doesn’t have a team of A.I. specialists to optimize a video clip as Nest does. This is one reason Scout partners with other significant players– nevertheless, more Scout-specific tools, consisting of electronic cameras, might be on the way.

Without being terribly certain regarding our roadmap as well as what devices are appearing, we wish to expand the border.

“Obviously, you intend to secure what’s going on inside, once a person’s within, they’re currently in the residence. I assume that there are some outdoor cam products that are really intriguing to broaden the perimeter and also to operate in tandem with the stuff that’s going on in your home.”.

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