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What began as an independent crowdfunding campaign which exceeded its objective by selling over $500,000 well worth of systems within a month  quickly ended up being a competitor in residence safety and security.

Based in Chicago, Illinois,1 Scout was born out of a need to produce a residence safety item that had not been dated or pricey, a worthy cause for sure. With an expanding checklist of components and accessories to complement the hub, Scout fortifies its defenses the much more you construct it up.

Does much more imply much better? Additional components absolutely boost your house’s security, yet they likewise raise costs. However some good news for your pocketbook, whether you require a sensing unit on every windows and door or you simply need the standard fundamentals, Scout’s allure stems from its modification how much customers want to spend on developing it to fulfill their needs.

In our testimonial, we lay out our impressions as well as searchings for of the Scout Alarm system safety system thoroughly.

Scout House Safety Packages

Scout Residence Safety has four protection plans for customers to pick from. If the plans do not include what you require, or if you require extra items, Scout offers a 5th alternative to build your own plan.

“Scout Small Pack” Bundle: This is the company’s most inexpensive system and consists of eight items. It consists of the products required to start your do it yourself safety system, consisting of motion and accessibility sensors. The pack additionally features 2 essential fobs so you can conveniently arm as well as deactivate the system. This pack is best-suited for those who want fundamental protection protection or reside in a smaller residence.

“Scout Huge Pack” Package: If you require to protect a larger location in your house or your home has multiple access points, the Scout Large Pack supplies a safety and security solution that covers all your bases. Equipped with more than two times the gain access to sensors of the Scout Small Pack, this bundle offers you peace of mind that all locations of your home will certainly remain safe.

“Scout Elements Pack” Plan: This package pairs home safety with disaster avoidance. The plan includes a smoke detector and water sensor to help you catch expensive fires or flooding damage prior to it leaves hand.

“Scout Engineer Pack” Package: This is made to be Scout’s many detailed residence safety and security offering. Coupling all the devices included in the Scout Small Pack, the Designer Pack adds on additional safety and security procedures like a smart lock and glass break sensor.

“Develop Your System” Bundle: For clients who desire an even more tailored security system for their house, Scout offers the ability to produce your own system. Once you select your Scout Center, you can select as numerous tools as you desire and construct a system to fit your residence safety needs. You can pick from the complying with 18 items when you construct your very own system: Door panel, Access sensing unit, Activity sensor, Scout indoor camera, Scout video buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Lawn indication, Panic button, Remote control, Siren and Zigbee repeater, Home window sticker label, Trick fob, and also a RFID sticker label.

Scout pricing

Scout Security - Ring Alarm Vs Scout

Even if you do not decide in to expert monitoring, you still need to pay a minimum of $10 every month. So basically, you’re paying to use the app, which we think is somewhat foolish. Most apps, safety and security or otherwise, have some sort of free access.


As with many do it yourself systems, there’s no agreement with Scout. Charges are month to month.

You can select to make a 12-month dedication in exchange for a 10% discount rate. Also after that, Scout will certainly give you a prorated reimbursement if you have to cancel. That’s a pretty wonderful deal in a sector known for wringing steep cancellation costs out of customers.


You install Scout on your own, so you don’t have to pay a setup charge. And also if you intend to relocate, you can take everything down as well as re-install it on your own. It’s a discomfort for sure, however it’s cost-free.

Is Scout right for you?

Scout is great for no-contract self-monitoring and simple do it yourself setup. We additionally like that its expert surveillance costs less than the market standard of $32 a month. Here are some good factors to choose Scout over other protection systems:

Mobile back-up: Scout’s cellular backup is distinct compared to other safety and security systems since it doesn’t need a professional surveillance strategy. This suggests you have a trustworthy method to access your system with the Scout application without delegating your security to a monitoring center. (There’s likewise a battery backup to maintain your system running for up to 12 hours.).

Text and also call alerts: While Scout sends out press alerts on a smartphone, its text message and also call signals make it an exceptional option for individuals that do not utilize smartphones. Text and also call alerts likewise provide you a backup in case you don’t discover a push notice.

Straightforward arming and disarming: Scout depends entirely on key fobs, RFID chips, and mobile access for arming and disarming, so there are no keypad access codes to bear in mind. (Scout additionally sells a keypad for folks seeking to approve short-term access to visitors.).

Equipment: Scout layouts appealing tools that covers most safety demands. The system works with several clever house platforms like Amazon.com Alexa, Google Aide †, Z-Wave, and also Zigbee.

Growth and transportability: This is a fantastic system for individuals preparing to relocate from a smaller residence to a bigger one because it’s easy to take with you and add added sensing units as required.

Scout Security Customer Service.

Scout customer assistance is available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Client service is available from 9:00 AM to 6:00 PM CST, except on significant holidays. Scout additionally gives different 24/7 monitoring, which is always reliable everyday of the year whatsoever times of the day.

Scout Safety doesn’t yet have a score with the Bbb, as the company is a more recent one. However, Scout customer testimonials show the firm has actually been receptive and also ready to work with customers experience occasional reliability issues with Scout components.

We additionally discovered Scout Security’s client service to be practical when we spoke to the firm to examine various facets of its solution. Our Safety Nerd evaluated each of the adhering to processes:.

Sales: We got in touch with customer service to inquire about acquiring a security system as well as discovered assistance personnel to be experienced and also friendly yet not pushy.

Style: We made use of the Scout website to construct a tailored safety package.

Service: We spoke to consumer support to see how much time it took to obtain an agent on the phone as well as were provided with quick response to concerns.

Scout Alarm System Frequently Asked Questions.

What does the Google and also Nest merging imply for Scout Alarm?

If you have actually already merged your Nest and also Google accounts, client service states the Nest combinations will certainly not collaborate with your Scout system. We’ll keep you upgraded with movement in this specific space as we see it. Undergoing a facelift to revamp their systems to fit the Works with Google Assistant network (that will certainly change Functions with Nest).

Exactly How does Scout Alarm system safeguard my data?

Scout states all video footage is secured when sent out to the cloud, and Roberts claims all messaging is sent out with AES 128-Bit encryption. “I would certainly state that customers can relax easy with Scout and understand there’s no ad platform, there’s nothing else product line that would benefit from the information of what’s taking place inside your house, and we’re extremely delicate about that,” stated Roberts. Due to the fact that Scout is so quickly integrated with various other gadgets, it’s still advantageous to read the personal privacy plan and also terms and also conditions of other third celebrations to understand much better what civil liberties each company has to your info.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a team of A.I. experts to optimize a video clip as Nest does. This is one reason why Scout partners with other major players– nonetheless, more Scout-specific equipment, including video cameras, may get on the method.

Without being extremely details concerning our roadmap and also what gadgets are coming out, we wish to broaden the boundary.

“Obviously, you wish to secure what’s taking place within, once someone’s inside, they’re currently in the residence. I believe that there are some exterior camera products that are really intriguing to expand the border as well as to operate in tandem with right stuff that’s taking place in the house.”.

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