Home Security Cameras Reviews Consumer Reports

What started as an independent crowdfunding campaign which exceeded its goal by marketing over $500,000 worth of systems within a month  soon became a contender in house security.

Based in Chicago, Illinois,1 Scout was substantiated of a need to produce a home protection product that had not been dated or expensive, a worthy cause without a doubt. With a growing listing of components as well as accessories to complement the center, Scout fortifies its defenses the extra you build it up.

Does much more suggest far better? Extra parts certainly boost your residence’s protection, but they likewise increase costs. Some excellent news for your purse, whether you require a sensor on every door and also window or you just need the fundamental essentials, Scout’s charm stems from its personalization– just how much consumers are eager to invest on developing it to satisfy their requirements.

In our testimonial, we lay out our impacts and findings of the Scout Alarm system security system thoroughly.

Scout Home Protection Plans

Scout Residence Safety and security has four protection plans for clients to select from. If the bundles do not have what you require, or if you need added items, Scout offers a fifth alternative to build your own package.

“Scout Small Pack” Package: This is the firm’s most affordable system and also includes 8 products. It has the products needed to start your DIY safety and security system, consisting of motion and also access sensors. The pack likewise features 2 essential fobs so you can quickly equip as well as deactivate the system. This pack is best-suited for those that want basic protection coverage or reside in a smaller house.

“Scout Big Pack” Bundle: If you need to secure a larger area in your house or your residence has multiple gain access to points, the Scout Large Pack uses a protection option that covers all your bases. Outfitted with more than twice the accessibility sensors of the Scout Small Pack, this bundle gives you assurance that all locations of your home will certainly stay protected.

“Scout Elements Pack” Plan: This package pairs house safety and security with catastrophe prevention. The plan features a smoke alarm and also water sensing unit to aid you catch expensive fires or flood damage before it leaves hand.

“Scout Designer Pack” Bundle: This is created to be Scout’s many extensive house safety offering. Combining all the devices consisted of in the Scout Small Pack, the Architect Pack adds additional security steps like a wise lock and also glass break sensor.

“Construct Your System” Plan: For consumers that desire a more tailored security system for their house, Scout provides the capacity to produce your own system. As soon as you choose your Scout Hub, you can choose as lots of gadgets as you want as well as develop a system to fit your residence protection needs. You can pick from the complying with 18 things when you develop your own system: Door panel, Gain access to sensor, Activity sensing unit, Scout interior camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensing unit, Door lock, Backyard indicator, Panic button, Remote control, Siren as well as Zigbee repeater, Window sticker label, Secret fob, and also a RFID sticker.

Scout rates

Scout Security - Scout Alarm Cost

Even if you don’t opt in to specialist monitoring, you still need to pay a minimum of $10 every month. So essentially, you’re paying to utilize the application, which we assume is somewhat silly. A lot of apps, safety and security or otherwise, have some sort of open door.


As with many DIY systems, there’s no contract with Scout. Costs are month to month.

You can select to make a 12-month dedication in exchange for a 10% price cut. Even after that, Scout will provide you a prorated refund if you have to cancel. That’s a quite wonderful handle an industry recognized for wringing high cancellation fees out of customers.


You mount Scout yourself, so you do not have to pay a setup cost. As well as if you intend to move, you can take whatever down as well as re-install it by yourself. It’s a discomfort without a doubt, however it’s free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring as well as very easy do it yourself installation. We additionally such as that its specialist monitoring costs less than the industry average of $32 a month. Here are some excellent factors to pick Scout over various other security systems:

Mobile backup: Scout’s cellular back-up is distinct compared to various other safety systems due to the fact that it doesn’t require a professional monitoring plan. This suggests you have a trusted means to access your system through the Scout application without entrusting your security to a surveillance. (There’s likewise a battery back-up to keep your system competing approximately 12 hours.).

Text as well as call alerts: While Scout sends out press notices on a smart device, its text message and also phone call informs make it a superb choice for individuals that do not make use of mobile phones. Text as well as call notifies additionally give you a backup in case you do not notice a press alert.

Straightforward equipping as well as deactivating: Scout depends exclusively on essential fobs, RFID chips, as well as mobile accessibility for equipping and deactivating, so there are no keypad gain access to codes to keep in mind. (Scout also offers a keypad for people seeking to grant short-term access to visitors.).

Tools: Scout designs eye-catching equipment that covers most safety needs. The system works with numerous clever residence systems like Amazon.com Alexa, Google Aide †, Z-Wave, and also Zigbee.

Development as well as transportability: This is a fantastic system for individuals planning to relocate from a smaller sized house to a larger one since it’s very easy to take with you as well as add on added sensing units as required.

Scout Safety Customer Care.

Scout client assistance is available via phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Client service is offered from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout also gives separate 24/7 tracking, which is always reliable everyday of the year whatsoever times of the day.

Scout Security does not yet have a score with the Bbb, as the company is a newer one. Nonetheless, Scout consumer testimonials indicate the firm has actually been receptive and also happy to work with consumers experience occasional dependability problems with Scout parts.

We also discovered Scout Security’s customer service to be helpful when we spoke to the firm to examine numerous elements of its service. Our Security Nerd tested each of the complying with processes:.

Sales: We spoke to client service to inquire about buying a security system as well as discovered support team to be well-informed and also friendly but not aggressive.

Layout: We used the Scout web site to construct a tailored safety bundle.

Solution: We contacted customer support to see the length of time it required to obtain an agent on the phone and also were offered with quick solution to concerns.

Scout Alarm System Frequently Asked Questions.

What does the Google and Nest merging suggest for Scout Alarm?

If you’ve already combined your Nest and also Google accounts, customer care claims the Nest combinations will not work with your Scout system. We’ll keep you updated with movement in this specific area as we see it. Undergoing a renovation to rework their systems to fit the Works with Google Aide network (that will replace Works with Nest).

Just How does Scout Alarm secure my data?

Scout states all video footage is encrypted when sent to the cloud, and Roberts says all messaging is sent out with AES 128-Bit file encryption. “I would certainly say that clients can relax easy with Scout and know there’s no advertisement platform, there’s nothing else product that would certainly take advantage of the data of what’s going on inside your home, and we’re extremely delicate concerning that,” stated Roberts. Due to the fact that Scout is so easily incorporated with other tools, it’s still advantageous to check out the privacy policy as well as terms as well as conditions of other 3rd events to comprehend better what civil liberties each business has to your information.

What’s on the horizon for Scout?

Roberts claims Scout does not have a team of A.I. specialists to maximize a video as Nest does. This is one reason why Scout partners with various other significant gamers– nonetheless, more Scout-specific devices, including cams, may get on the means.

Without being awfully certain regarding our roadmap and also what tools are coming out, we wish to expand the boundary.

“Certainly, you intend to safeguard what’s taking place inside, once a person’s inside, they’re already in the home. I believe that there are some outside camera products that are really interesting to expand the border and to work in tandem with the stuff that’s taking place in your house.”.

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