Home Security Camera Systems Reviews

What began as an independent crowdfunding project which surpassed its goal by selling over $500,000 worth of systems within a month  soon ended up being a contender in house protection.

Based in Chicago, Illinois,1 Scout was born out of a wish to generate a residence safety product that had not been obsoleted or pricey, a worthy cause for certain. With a growing checklist of components and accessories to match the hub, Scout strengthens its defenses the more you construct it up.

Does extra suggest far better? Added parts absolutely boost your residence’s security, however they additionally increase costs. However some good information for your purse, whether you call for a sensor on every door and window or you simply need the fundamental essentials, Scout’s charm originates from its customization just how much customers are willing to spend on constructing it to fulfill their needs.

In our evaluation, we lay out our impacts as well as findings of the Scout Alarm system safety and security system thoroughly.

Scout Residence Security Plans

Scout Home Safety has 4 safety and security packages for clients to pick from. If the packages do not include what you need, or if you require added things, Scout gives a fifth alternative to develop your very own package.

“Scout Small Pack” Package: This is the company’s most cost effective system and consists of eight products. It includes the products required to start your do it yourself safety and security system, consisting of activity as well as access sensors. The pack likewise comes with 2 essential fobs so you can easily arm and deactivate the system. This pack is best-suited for those who want basic protection protection or live in a smaller sized home.

“Scout Huge Pack” Package: If you need to protect a bigger area in your home or your house has numerous gain access to points, the Scout Large Pack offers a protection service that covers all your bases. Geared up with more than twice the accessibility sensors of the Scout Small Pack, this package provides you comfort that all locations of your home will stay safe and secure.

“Scout Components Pack” Bundle: This bundle couples residence safety with catastrophe avoidance. The package includes a smoke alarm and water sensing unit to aid you capture costly fires or flood damages prior to it gets out of hand.

“Scout Engineer Pack” Package: This is designed to be Scout’s most detailed residence security offering. Combining all the gadgets included in the Scout Small Pack, the Engineer Pack adds on extra safety actions like a smart lock as well as glass break sensor.

“Build Your System” Plan: For clients who desire a more personalized alarm system for their house, Scout supplies the capability to develop your very own system. As soon as you select your Scout Center, you can select as numerous devices as you desire as well as build a system to fit your residence protection requirements. You can pick from the following 18 items when you develop your own system: Door panel, Access sensing unit, Movement sensing unit, Scout indoor electronic camera, Scout video buzzer, Keypad, Smoke alarm, Water sensing unit, Glass break sensor, Door lock, Backyard sign, Panic button, Remote control, Alarm as well as Zigbee repeater, Window sticker label, Key fob, and also a RFID sticker.

Scout rates

Scout Security - Scout Alarm Cameras

Even if you do not opt in to expert tracking, you still need to pay a minimum of $10 monthly. So essentially, you’re paying to utilize the application, which we assume is somewhat silly. Most apps, safety and security or otherwise, have some sort of free access.


As with lots of DIY systems, there’s no contract with Scout. Fees are month to month.

You can pick to make a 12-month dedication for a 10% discount. However also then, Scout will provide you a prorated refund if you have to cancel. That’s a pretty pleasant handle a market known for wringing high cancellation charges out of customers.


You install Scout yourself, so you don’t have to pay an installation charge. And also if you intend to move, you can take every little thing down and also re-install it by yourself. It’s a pain without a doubt, yet it’s totally free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and also very easy DIY setup. We also like that its expert surveillance expenses less than the market average of $32 a month. Below are some good reasons to select Scout over various other protection systems:

Cellular backup: Scout’s cellular backup is unique compared to other protection systems since it doesn’t require a professional surveillance plan. This means you have a trustworthy method to access your system through the Scout application without entrusting your safety to a surveillance. (There’s likewise a battery backup to keep your system competing up to 12 hrs.).

Text as well as call informs: While Scout sends push alerts on a smartphone, its text message as well as phone call alerts make it a superb option for people that do not use smartphones. Text as well as call notifies likewise provide you a back-up in case you do not discover a press notification.

Easy equipping as well as disarming: Scout depends solely on essential fobs, RFID chips, as well as mobile gain access to for equipping and also deactivating, so there are no keypad access codes to remember. (Scout also sells a keypad for folks seeking to give temporary accessibility to visitors.).

Devices: Scout styles attractive devices that covers most safety and security demands. The system works with several smart residence systems like Amazon.com Alexa, Google Aide †, Z-Wave, and also Zigbee.

Growth and also portability: This is a fantastic system for people intending to move from a smaller home to a larger one because it’s simple to take with you as well as add on additional sensors as required.

Scout Safety Client Service.

Scout consumer assistance is offered through phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, except on significant holidays. Scout also gives different 24/7 surveillance, which is always effective on a daily basis of the year whatsoever times of the day.

Scout Security doesn’t yet have a rating with the Bbb, as the business is a more recent one. Nevertheless, Scout customer reviews suggest the company has actually been receptive as well as happy to deal with clients experience periodic integrity troubles with Scout components.

We also discovered Scout Security’s client service to be handy when we called the business to examine various elements of its service. Our Protection Nerd checked each of the following procedures:.

Sales: We spoke to customer care to inquire about buying a protection system and found assistance staff to be knowledgeable and friendly however not aggressive.

Style: We made use of the Scout web site to develop a customized safety and security package.

Solution: We contacted client support to see for how long it took to get a rep on the phone as well as were given with fast answers to inquiries.

Scout Alarm FAQs.

What does the Google and Nest merging mean for Scout Alarm?

If you have actually currently merged your Nest and also Google accounts, customer support claims the Nest integrations will not work with your Scout system. We’ll maintain you updated with activity in this certain room as we see it. Going through a facelift to revamp their systems to fit the Works with Google Assistant network (that will certainly replace Functions with Nest).

How does Scout Alarm system protect my information?

Scout says all video clip footage is encrypted when sent to the cloud, and also Roberts claims all messaging is sent out with AES 128-Bit file encryption. “I would certainly state that consumers can relax easy with Scout and also understand there’s no advertisement system, there’s no other product line that would take advantage of the data of what’s taking place inside the house, as well as we’re very delicate regarding that,” stated Roberts. Due to the fact that Scout is so quickly integrated with other gadgets, it’s still valuable to read the privacy policy as well as terms and also conditions of other third parties to recognize far better what rights each company has to your details.

What’s on the horizon for Scout?

Roberts says Scout does not have a group of A.I. experts to optimize a video clip as Nest does. This is one reason why Scout companions with various other significant gamers– however, more Scout-specific devices, including cams, might be on the means.

Without being extremely details regarding our roadmap and what tools are coming out, we intend to expand the perimeter.

“Clearly, you wish to shield what’s taking place inside, but once somebody’s within, they’re already in the house. I believe that there are some exterior electronic camera products that are very fascinating to broaden the border and also to work in tandem with the stuff that’s going on in the house.”.

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