Home Security Camera Systems Reviews Consumer Reports

What began as an independent crowdfunding project which exceeded its goal by selling over $500,000 well worth of systems within a month  quickly ended up being a challenger in house safety and security.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to create a residence safety product that had not been dated or pricey, an honorable cause for sure. With a growing checklist of components as well as accessories to match the center, Scout fortifies its defenses the more you build it up.

But does more imply far better? Extra elements definitely improve your residence’s safety and security, but they additionally raise costs. Some good news for your budget, whether you call for a sensing unit on every door as well as window or you just require the standard essentials, Scout’s appeal stems from its modification– exactly how much consumers are prepared to spend on constructing it to meet their needs.

In our review, we set out our impressions as well as findings of the Scout Alarm protection system thoroughly.

Scout House Safety Packages

Scout House Protection has four safety and security bundles for customers to choose from. If the bundles don’t contain what you need, or if you need added items, Scout provides a 5th alternative to build your own plan.

“Scout Small Pack” Bundle: This is the company’s most budget-friendly system and includes 8 items. It consists of the products needed to start your DIY safety system, consisting of motion and accessibility sensors. The pack also features 2 crucial fobs so you can quickly equip and disarm the system. This pack is best-suited for those who want basic safety insurance coverage or live in a smaller sized residence.

“Scout Huge Pack” Bundle: If you require to secure a bigger area in your home or your residence has several accessibility factors, the Scout Huge Pack offers a safety and security service that covers all your bases. Outfitted with greater than twice the accessibility sensing units of the Scout Small Pack, this package gives you comfort that all locations of your residence will continue to be safe.

“Scout Elements Pack” Bundle: This plan pairs house safety with calamity avoidance. The bundle comes with a smoke alarm and also water sensor to aid you catch expensive fires or flood damages before it gets out of hand.

“Scout Engineer Pack” Bundle: This is developed to be Scout’s the majority of detailed house safety offering. Combining all the gadgets included in the Scout Small Pack, the Architect Pack adds extra safety and security procedures like a smart lock and also glass break sensing unit.

“Build Your System” Package: For clients who desire an even more customized alarm system for their house, Scout uses the capability to produce your own system. When you pick your Scout Hub, you can select as several gadgets as you desire as well as build a system to fit your residence safety needs. You can choose from the adhering to 18 items when you develop your very own system: Door panel, Access sensor, Activity sensor, Scout interior camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Backyard sign, Panic button, Push-button control, Alarm as well as Zigbee repeater, Home window sticker label, Trick fob, and a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you do not decide in to specialist surveillance, you still need to pay a minimum of $10 every month. So basically, you’re paying to make use of the app, which we assume is somewhat silly. The majority of apps, safety and security or otherwise, have some sort of open door.


Just like many do it yourself systems, there’s no contract with Scout. Fees are month to month.

You can pick to make a 12-month dedication in exchange for a 10% discount. However even then, Scout will offer you a prorated reimbursement if you need to terminate. That’s a rather pleasant sell a sector known for wringing steep cancellation costs out of consumers.


You mount Scout yourself, so you don’t need to pay a setup charge. And if you intend to move, you can take whatever down as well as re-install it on your own. It’s a pain for certain, yet it’s cost-free.

Is Scout right for you?

Scout is great for no-contract self-monitoring as well as easy do it yourself setup. We likewise like that its specialist surveillance expenses less than the sector standard of $32 a month. Here are some good reasons to choose Scout over other safety systems:

Mobile backup: Scout’s mobile backup is unique contrasted to other security systems because it does not require a specialist surveillance plan. This suggests you have a trustworthy method to access your system through the Scout app without delegating your safety to a tracking. (There’s also a battery backup to maintain your system running for approximately 12 hrs.).

Text as well as telephone call informs: While Scout sends out press notices on a smartphone, its text message and phone call informs make it an excellent option for people that do not utilize smartphones. Text and also call notifies additionally offer you a backup in case you do not discover a push notice.

Simple equipping and also disarming: Scout relies only on vital fobs, RFID chips, and also mobile gain access to for equipping as well as disarming, so there are no keypad gain access to codes to remember. (Scout also markets a keypad for individuals aiming to provide momentary access to visitors.).

Devices: Scout layouts attractive tools that covers most safety and security demands. The system works with many clever house platforms like Amazon Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Expansion as well as transportability: This is a terrific system for people preparing to move from a smaller sized residence to a larger one since it’s easy to take with you as well as add added sensing units as required.

Scout Security Customer Support.

Scout customer assistance is offered through phone at 844-287-2688 or can be reached at support@scoutalarm.com. Client service is available from 9:00 AM to 6:00 PM CST, other than on significant holidays. Scout likewise gives different 24/7 tracking, which is constantly effective each day of the year in all times of the day.

Scout Safety doesn’t yet have a ranking with the Better Business Bureau, as the business is a newer one. Scout customer reviews show the company has actually been receptive and willing to work with customers experience occasional dependability issues with Scout elements.

We also discovered Scout Protection’s customer care to be helpful when we called the business to check various facets of its solution. Our Protection Geek tested each of the complying with processes:.

Sales: We spoke to customer service to ask about buying a safety and security system and located assistance team to be well-informed and also friendly however not aggressive.

Design: We used the Scout website to build a personalized safety bundle.

Service: We contacted client assistance to see how much time it required to obtain a rep on the phone as well as were given with fast response to inquiries.

Scout Alarm System FAQs.

What does the Google and also Nest merging imply for Scout Alarm system?

If you have actually currently combined your Nest and also Google accounts, customer service says the Nest assimilations will not deal with your Scout system. We’ll maintain you upgraded with movement in this certain room as we see it. Undertaking a renovation to revamp their systems to fit the Works with Google Aide network (that will change Works with Nest).

Just How does Scout Alarm safeguard my data?

Scout says all video footage is secured when sent to the cloud, and Roberts states all messaging is sent out with AES 128-Bit encryption. “I would claim that clients can relax easy with Scout and also understand there’s no advertisement system, there’s no other product that would take advantage of the data of what’s taking place inside your house, as well as we’re really sensitive regarding that,” stated Roberts. Due to the fact that Scout is so conveniently integrated with other devices, it’s still advantageous to review the privacy policy and terms and conditions of other 3rd events to comprehend far better what legal rights each business has to your info.

What’s on the horizon for Scout?

Roberts says Scout doesn’t have a team of A.I. professionals to maximize a video clip as Nest does. This is one reason Scout partners with other major gamers– however, more Scout-specific devices, consisting of video cameras, may be on the means.

Without being terribly specific about our roadmap and what tools are coming out, we wish to expand the boundary.

“Obviously, you want to safeguard what’s going on within, but once a person’s inside, they’re already in the residence. I believe that there are some outdoor electronic camera products that are really fascinating to expand the perimeter and to work in tandem with right stuff that’s going on in your house.”.

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