Home Security Camera Service

What began as an independent crowdfunding project which exceeded its objective by selling over $500,000 well worth of systems within a month  soon ended up being a contender in home safety.

Based in Chicago, Illinois,1 Scout was born out of a desire to generate a house safety and security product that wasn’t obsoleted or pricey, a noble cause for certain. With an expanding list of components as well as accessories to enhance the center, Scout fortifies its defenses the much more you develop it up.

But does much more indicate better? Additional components definitely improve your home’s protection, yet they additionally increase prices. Some great news for your purse, whether you require a sensing unit on every door as well as home window or you simply require the standard basics, Scout’s charm stems from its customization– just how much clients are eager to spend on constructing it to fulfill their demands.

In our review, we set out our perceptions and findings of the Scout Alarm protection system thoroughly.

Scout Home Protection Plans

Scout Home Protection has four safety packages for clients to select from. If the plans don’t contain what you require, or if you need extra items, Scout gives a 5th choice to construct your very own bundle.

“Scout Small Pack” Bundle: This is the company’s most affordable system as well as consists of eight items. It consists of the things needed to begin your do it yourself security system, consisting of movement and accessibility sensors. The pack likewise features two crucial fobs so you can quickly arm and also disarm the system. This pack is best-suited for those that want basic safety and security protection or reside in a smaller house.

“Scout Large Pack” Bundle: If you need to safeguard a bigger area in your residence or your residence has several accessibility factors, the Scout Huge Pack supplies a safety and security remedy that covers all your bases. Furnished with greater than twice the access sensors of the Scout Small Pack, this bundle gives you satisfaction that all locations of your house will remain protected.

“Scout Components Pack” Plan: This package couples house safety with calamity prevention. The plan includes a smoke alarm and water sensor to aid you catch pricey fires or flood damage prior to it leaves hand.

“Scout Engineer Pack” Package: This is designed to be Scout’s many thorough residence safety offering. Combining all the gadgets consisted of in the Scout Small Pack, the Engineer Pack adds on additional protection actions like a clever lock and also glass break sensor.

“Develop Your System” Package: For clients that want a more personalized alarm system for their home, Scout supplies the ability to develop your own system. Once you select your Scout Hub, you can select as lots of devices as you want as well as construct a system to fit your house safety and security requirements. You can select from the following 18 things when you develop your very own system: Door panel, Accessibility sensor, Motion sensor, Scout indoor electronic camera, Scout video buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Lawn sign, Panic button, Remote control, Siren as well as Zigbee repeater, Window sticker, Trick fob, and also a RFID sticker.

Scout pricing

Scout Security - Scout Alarm Cost

Even if you don’t opt in to expert tracking, you still need to pay a minimum of $10 every month. Essentially, you’re paying to use the application, which we believe is rather silly. Most applications, safety and security or otherwise, have some type of free access.


Similar to numerous do it yourself systems, there’s no contract with Scout. Charges are month to month.

You can pick to make a 12-month dedication for a 10% price cut. But also after that, Scout will certainly provide you a prorated refund if you have to cancel. That’s a quite pleasant handle a sector recognized for wringing high cancellation charges out of clients.


You install Scout yourself, so you do not have to pay an installment cost. And if you intend to relocate, you can take every little thing down as well as re-install it on your own. It’s a discomfort for sure, but it’s totally free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring and easy DIY setup. We likewise such as that its expert monitoring costs less than the industry average of $32 a month. Below are some good reasons to select Scout over various other safety systems:

Cellular backup: Scout’s mobile back-up is one-of-a-kind compared to other safety and security systems because it does not require a professional surveillance plan. This suggests you have a reputable way to access your system via the Scout application without entrusting your safety and security to a surveillance. (There’s likewise a battery backup to maintain your system competing as much as 12 hrs.).

Text and phone call alerts: While Scout sends out press alerts on a smartphone, its text message and also call notifies make it an excellent option for people that don’t make use of smartphones. Text and also call alerts likewise give you a backup in case you do not see a push alert.

Simple equipping and also disarming: Scout relies only on vital fobs, RFID chips, as well as mobile access for equipping as well as deactivating, so there are no keypad access codes to bear in mind. (Scout likewise sells a keypad for individuals looking to grant momentary accessibility to guests.).

Equipment: Scout styles attractive equipment that covers most security requirements. The system is compatible with numerous wise home platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, and Zigbee.

Growth as well as transportability: This is an excellent system for individuals preparing to move from a smaller home to a larger one because it’s simple to take with you and add additional sensors as required.

Scout Safety Customer Care.

Scout customer support is available by means of phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer support is readily available from 9:00 AM to 6:00 PM CST, other than on major holidays. Scout additionally offers different 24/7 monitoring, which is constantly effective each day of the year in all times of the day.

Scout Safety and security does not yet have a score with the Bbb, as the business is a more recent one. Nevertheless, Scout consumer testimonials show the company has been responsive and also willing to work with customers experience occasional dependability problems with Scout parts.

We additionally located Scout Protection’s customer care to be handy when we called the company to test numerous elements of its service. Our Safety Geek checked each of the following procedures:.

Sales: We spoke to customer support to inquire about purchasing a security system as well as discovered assistance team to be experienced and pleasant yet not pushy.

Design: We utilized the Scout web site to develop a customized protection package.

Service: We called client assistance to see the length of time it required to get an agent on the phone and also were offered with quick solution to questions.

Scout Alarm System Frequently Asked Questions.

What does the Google and Nest merger indicate for Scout Alarm?

If you have actually currently merged your Nest as well as Google accounts, customer support claims the Nest assimilations will certainly not work with your Scout system. We’ll keep you upgraded with activity in this specific room as we see it. Undertaking a facelift to rework their systems to fit the Works with Google Assistant network (that will certainly change Works with Nest).

How does Scout Alarm shield my data?

Scout states all video clip footage is encrypted when sent to the cloud, as well as Roberts says all messaging is sent out with AES 128-Bit encryption. “I would certainly claim that clients can relax easy with Scout as well as know there’s no ad platform, there’s no other product that would take advantage of the information of what’s going on inside the house, and we’re very delicate about that,” stated Roberts. Since Scout is so quickly incorporated with various other gadgets, it’s still helpful to check out the personal privacy policy as well as terms as well as problems of various other third events to understand better what legal rights each business has to your information.

What’s on the horizon for Scout?

Roberts claims Scout does not have a group of A.I. specialists to enhance a video as Nest does. This is one reason that Scout companions with various other significant gamers– nonetheless, even more Scout-specific devices, including cameras, may get on the means.

Without being extremely particular concerning our roadmap and what devices are appearing, we intend to broaden the boundary.

“Certainly, you intend to secure what’s taking place within, but once someone’s inside, they’re currently in the home. I believe that there are some outdoor cam products that are really interesting to increase the perimeter as well as to work in tandem with right stuff that’s going on in your house.”.

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