Home Security and Video Systems

What began as an independent crowdfunding project which surpassed its objective by marketing over $500,000 worth of systems within a month  soon ended up being a challenger in home security.

Based in Chicago, Illinois,1 Scout was born out of a need to produce a house safety and security item that had not been obsoleted or pricey, a noble cause for sure. With a growing listing of parts and accessories to match the center, Scout fortifies its defenses the more you build it up.

But does much more mean better? Additional components definitely boost your residence’s safety and security, but they likewise raise expenses. Some excellent news for your budget, whether you need a sensor on every door as well as home window or you just need the basic basics, Scout’s appeal stems from its customization– just how much consumers are prepared to invest on constructing it to fulfill their demands.

In our evaluation, we lay out our perceptions as well as findings of the Scout Alarm safety system in detail.

Scout Home Protection Bundles

Scout Home Safety and security has 4 security bundles for consumers to choose from. If the packages don’t include what you require, or if you need extra things, Scout gives a 5th option to construct your very own bundle.

“Scout Small Pack” Plan: This is the business’s most cost effective system and also consists of eight things. It includes the things required to begin your DIY protection system, consisting of activity and gain access to sensors. The pack also comes with 2 vital fobs so you can conveniently equip and disarm the system. This pack is best-suited for those who want standard security insurance coverage or stay in a smaller house.

“Scout Large Pack” Package: If you need to secure a larger area in your home or your house has multiple gain access to points, the Scout Large Pack uses a protection option that covers all your bases. Outfitted with more than two times the accessibility sensing units of the Scout Small Pack, this bundle offers you assurance that all locations of your house will certainly remain protected.

“Scout Aspects Pack” Bundle: This bundle pairs residence safety and security with catastrophe prevention. The bundle comes with a smoke alarm and water sensing unit to help you capture expensive fires or flooding damages prior to it leaves hand.

“Scout Engineer Pack” Package: This is developed to be Scout’s a lot of detailed house safety and security offering. Combining all the devices consisted of in the Scout Small Pack, the Architect Pack adds on additional protection actions like a smart lock and also glass break sensor.

“Construct Your System” Package: For clients that want a more personalized alarm for their home, Scout uses the capability to create your very own system. As soon as you choose your Scout Hub, you can pick as numerous tools as you desire and develop a system to fit your house safety requirements. You can pick from the adhering to 18 things when you build your very own system: Door panel, Accessibility sensing unit, Motion sensor, Scout interior camera, Scout video doorbell, Keypad, Smoke alarm, Water sensing unit, Glass break sensing unit, Door lock, Backyard indication, Panic button, Push-button control, Siren and Zigbee repeater, Window sticker label, Key fob, and also a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Cellular

Even if you don’t choose in to expert tracking, you still have to pay a minimum of $10 every month. So primarily, you’re paying to use the app, which we think is somewhat silly. The majority of applications, protection or otherwise, have some kind of free access.


As with several do it yourself systems, there’s no contract with Scout. Fees are month to month.

You can choose to make a 12-month dedication in exchange for a 10% discount rate. But also after that, Scout will offer you a prorated refund if you have to cancel. That’s a quite pleasant handle an industry understood for wringing steep cancellation fees out of customers.


You install Scout on your own, so you do not need to pay an installation fee. And if you want to move, you can take whatever down and also reinstall it by yourself. It’s a pain for sure, however it’s cost-free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring and also simple DIY setup. We additionally like that its expert surveillance prices less than the sector average of $32 a month. Below are some great reasons to choose Scout over other safety and security systems:

Mobile back-up: Scout’s mobile backup is distinct contrasted to various other safety and security systems since it does not call for a professional monitoring plan. This indicates you have a reputable method to access your system through the Scout app without delegating your safety and security to a monitoring facility. (There’s also a battery back-up to maintain your system running for approximately 12 hrs.).

Text and also telephone call alerts: While Scout sends out push alerts on a smart device, its text and also telephone call informs make it a superb option for individuals that don’t use smartphones. Text and call signals likewise give you a back-up in case you don’t see a press notice.

Easy arming and also deactivating: Scout relies exclusively on key fobs, RFID chips, and also mobile accessibility for arming and also disarming, so there are no keypad accessibility codes to remember. (Scout likewise markets a keypad for individuals seeking to grant momentary accessibility to visitors.).

Devices: Scout styles appealing equipment that covers most safety and security demands. The system works with lots of smart home systems like Amazon.com Alexa, Google Assistant †, Z-Wave, and also Zigbee.

Development as well as transportability: This is an excellent system for individuals preparing to relocate from a smaller house to a bigger one given that it’s simple to take with you and add on added sensors as required.

Scout Protection Customer Support.

Scout customer support is offered by means of phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer service is readily available from 9:00 AM to 6:00 PM CST, except on significant holidays. Scout also offers separate 24/7 surveillance, which is constantly efficient on a daily basis of the year in any way times of the day.

Scout Security doesn’t yet have a rating with the Bbb, as the firm is a newer one. Scout client testimonials show the company has actually been responsive and eager to work with consumers experience periodic reliability troubles with Scout parts.

We likewise found Scout Security’s customer support to be valuable when we called the company to evaluate numerous aspects of its solution. Our Security Nerd evaluated each of the complying with procedures:.

Sales: We spoke to customer support to inquire about buying a safety and security system and also discovered assistance personnel to be knowledgeable and pleasant but not aggressive.

Design: We made use of the Scout web site to develop a customized safety plan.

Service: We spoke to client assistance to see the length of time it required to get an agent on the phone as well as were given with quick solution to questions.

Scout Alarm Frequently Asked Questions.

What does the Google as well as Nest merger imply for Scout Alarm?

If you’ve currently merged your Nest and also Google accounts, customer support claims the Nest combinations will certainly not work with your Scout system. We’ll maintain you updated with activity in this particular room as we see it. Undertaking a renovation to rework their systems to fit the Works with Google Assistant network (that will replace Works with Nest).

How does Scout Alarm secure my data?

Scout states all video footage is encrypted when sent to the cloud, as well as Roberts states all messaging is sent with AES 128-Bit file encryption. “I would certainly claim that customers can rest easy with Scout and understand there’s no advertisement platform, there’s nothing else line of product that would certainly benefit from the data of what’s going on inside the house, and also we’re really delicate concerning that,” claimed Roberts. Because Scout is so easily incorporated with other devices, it’s still helpful to review the personal privacy policy and also terms and conditions of various other third celebrations to recognize far better what rights each firm has to your info.

What’s on the horizon for Scout?

Roberts states Scout does not have a group of A.I. experts to enhance a video as Nest does. This is one reason why Scout partners with various other significant players– however, even more Scout-specific devices, including cams, may be on the means.

Without being awfully particular about our roadmap and what devices are appearing, we intend to increase the border.

“Obviously, you wish to protect what’s going on inside, but once a person’s within, they’re currently in the home. I believe that there are some exterior electronic camera products that are very intriguing to increase the boundary and to operate in tandem with right stuff that’s going on in your house.”.

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