Home Security & Alarms Contractors

What began as an independent crowdfunding project which exceeded its goal by marketing over $500,000 well worth of systems within a month  soon came to be a challenger in residence safety.

Based in Chicago, Illinois,1 Scout was born out of a wish to create a house security item that wasn’t dated or expensive, a noble reason without a doubt. With an expanding listing of elements and also accessories to enhance the hub, Scout fortifies its defenses the extra you build it up.

Does much more mean far better? Extra parts absolutely enhance your house’s protection, however they likewise elevate prices. Some great information for your purse, whether you call for a sensor on every door and window or you just require the fundamental basics, Scout’s appeal stems from its customization– exactly how much customers are eager to invest on developing it to fulfill their demands.

In our testimonial, we lay out our impressions and searchings for of the Scout Alarm security system thoroughly.

Scout Residence Protection Packages

Scout Home Protection has 4 safety and security bundles for consumers to choose from. If the plans don’t contain what you require, or if you require additional products, Scout provides a fifth choice to build your very own package.

“Scout Small Pack” Bundle: This is the company’s most cost effective system and consists of eight products. It has the products needed to start your do it yourself protection system, consisting of movement and accessibility sensors. The pack likewise features two crucial fobs so you can quickly equip as well as disarm the system. This pack is best-suited for those who desire fundamental safety and security protection or live in a smaller sized home.

“Scout Large Pack” Package: If you require to secure a larger location in your house or your house has numerous accessibility factors, the Scout Huge Pack provides a protection option that covers all your bases. Furnished with greater than two times the gain access to sensors of the Scout Small Pack, this bundle provides you comfort that all locations of your house will certainly stay safe and secure.

“Scout Aspects Pack” Package: This bundle pairs home security with calamity prevention. The plan includes a smoke alarm as well as water sensor to help you capture costly fires or flood damages before it gets out of hand.

“Scout Engineer Pack” Bundle: This is designed to be Scout’s many detailed residence safety and security offering. Coupling all the devices included in the Scout Small Pack, the Engineer Pack adds on additional protection procedures like a clever lock as well as glass break sensing unit.

“Build Your System” Plan: For customers who want a more personalized alarm for their home, Scout supplies the ability to develop your own system. As soon as you pick your Scout Hub, you can select as lots of gadgets as you desire and also construct a system to fit your house safety and security needs. You can select from the following 18 products when you build your very own system: Door panel, Access sensor, Motion sensing unit, Scout interior cam, Scout video buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Yard sign, Panic button, Push-button control, Siren as well as Zigbee repeater, Home window sticker, Trick fob, as well as a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cameras

Even if you don’t decide in to expert monitoring, you still have to pay a minimum of $10 each month. Basically, you’re paying to utilize the application, which we think is rather silly. Many applications, safety or otherwise, have some type of open door.


Just like several do it yourself systems, there’s no agreement with Scout. Costs are month to month.

You can choose to make a 12-month commitment for a 10% discount. Also after that, Scout will offer you a prorated refund if you have to cancel. That’s a pretty pleasant sell a market known for wringing steep cancellation costs out of customers.


You set up Scout yourself, so you do not need to pay an installment cost. And also if you wish to move, you can take everything down and re-install it by yourself. It’s a pain for certain, however it’s complimentary.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and very easy do it yourself installation. We additionally such as that its specialist tracking prices less than the industry standard of $32 a month. Right here are some good reasons to choose Scout over various other safety and security systems:

Mobile back-up: Scout’s cellular backup is special contrasted to various other protection systems due to the fact that it doesn’t need a professional tracking strategy. This indicates you have a reputable way to access your system through the Scout application without entrusting your safety to a surveillance facility. (There’s additionally a battery back-up to keep your system competing as much as 12 hrs.).

Text and also phone call notifies: While Scout sends out push notifications on a smart device, its text message as well as telephone call informs make it an exceptional alternative for individuals that do not utilize mobile phones. Text and call alerts likewise give you a back-up in case you do not observe a push alert.

Simple arming and also disarming: Scout counts exclusively on vital fobs, RFID chips, as well as mobile gain access to for arming as well as disarming, so there are no keypad gain access to codes to remember. (Scout likewise sells a keypad for people aiming to approve temporary access to visitors.).

Tools: Scout layouts eye-catching equipment that covers most security requirements. The system works with lots of smart residence systems like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Expansion and also mobility: This is a wonderful system for people preparing to move from a smaller sized home to a larger one since it’s easy to take with you as well as add additional sensors as needed.

Scout Safety And Security Customer Service.

Scout consumer support is readily available using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Client service is offered from 9:00 AM to 6:00 PM CST, other than on major vacations. Scout additionally offers different 24/7 tracking, which is constantly effective each day of the year whatsoever times of the day.

Scout Safety does not yet have a ranking with the Better Business Bureau, as the company is a newer one. Nonetheless, Scout client evaluations suggest the business has actually been responsive and happy to collaborate with customers experience periodic integrity issues with Scout elements.

We also discovered Scout Safety’s customer support to be valuable when we called the business to test different aspects of its solution. Our Safety and security Geek evaluated each of the complying with processes:.

Sales: We got in touch with customer service to ask about acquiring a safety system and also found support staff to be well-informed and pleasant yet not aggressive.

Design: We made use of the Scout website to construct a tailored safety plan.

Solution: We spoke to consumer support to see how much time it took to obtain a representative on the phone and also were offered with fast solution to inquiries.

Scout Alarm System Frequently Asked Questions.

What does the Google and Nest merger imply for Scout Alarm system?

If you have actually currently combined your Nest and Google accounts, customer service states the Nest integrations will certainly not work with your Scout system. We’ll maintain you upgraded with activity in this specific room as we see it. Undertaking a facelift to revamp their systems to fit the Works with Google Aide network (that will certainly replace Works with Nest).

How does Scout Alarm safeguard my information?

Scout says all video clip footage is encrypted when sent out to the cloud, as well as Roberts states all messaging is sent with AES 128-Bit encryption. “I would certainly say that clients can rest easy with Scout and also recognize there’s no advertisement platform, there’s nothing else product that would certainly gain from the data of what’s taking place inside your house, and also we’re really sensitive about that,” said Roberts. Since Scout is so easily integrated with other devices, it’s still helpful to read the personal privacy plan as well as terms as well as conditions of various other third events to comprehend much better what legal rights each company has to your information.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a team of A.I. specialists to optimize a video as Nest does. This is one reason Scout partners with other major players– nonetheless, more Scout-specific devices, including electronic cameras, may be on the method.

Without being awfully particular about our roadmap and what devices are coming out, we want to increase the boundary.

“Obviously, you wish to shield what’s going on inside, but once somebody’s within, they’re already in the home. I think that there are some outside video camera items that are extremely interesting to expand the border as well as to work in tandem with the stuff that’s going on in the house.”.

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