Home Safe Secure Services

What started as an independent crowdfunding campaign which exceeded its goal by offering over $500,000 well worth of systems within a month  soon ended up being a contender in residence safety.

Based in Chicago, Illinois,1 Scout was born out of a need to generate a residence protection item that wasn’t outdated or expensive, a noble reason for sure. With a growing checklist of elements and accessories to enhance the center, Scout fortifies its defenses the extra you build it up.

Does much more imply much better? Additional parts absolutely improve your residence’s safety, however they likewise raise expenses. Some good information for your pocketbook, whether you call for a sensor on every door and home window or you just need the basic essentials, Scout’s allure stems from its personalization– how much consumers are ready to invest on building it to satisfy their needs.

In our testimonial, we set out our perceptions and searchings for of the Scout Alarm security system in detail.

Scout Home Safety And Security Plans

Scout Home Security has four security packages for consumers to select from. If the packages do not include what you require, or if you need additional items, Scout offers a 5th option to construct your very own plan.

“Scout Small Pack” Package: This is the company’s most budget friendly system and consists of 8 things. It consists of the items required to start your DIY security system, including motion as well as accessibility sensors. The pack additionally includes 2 key fobs so you can conveniently arm and disarm the system. This pack is best-suited for those that desire basic protection insurance coverage or live in a smaller house.

“Scout Huge Pack” Package: If you need to protect a bigger area in your residence or your residence has numerous access factors, the Scout Big Pack provides a protection service that covers all your bases. Geared up with more than two times the gain access to sensors of the Scout Small Pack, this bundle offers you comfort that all areas of your home will continue to be protected.

“Scout Elements Pack” Bundle: This plan pairs residence safety and security with calamity avoidance. The bundle features a smoke detector and also water sensor to assist you catch pricey fires or flooding damages before it gets out of hand.

“Scout Engineer Pack” Plan: This is developed to be Scout’s most extensive residence protection offering. Coupling all the devices consisted of in the Scout Small Pack, the Engineer Pack adds added safety procedures like a clever lock as well as glass break sensing unit.

“Build Your System” Package: For clients who want an even more customized alarm system for their residence, Scout offers the ability to develop your own system. Once you choose your Scout Center, you can choose as many tools as you want as well as build a system to fit your residence safety requirements. You can select from the following 18 products when you develop your own system: Door panel, Accessibility sensor, Movement sensing unit, Scout indoor cam, Scout video clip doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Yard indication, Panic button, Remote, Alarm and also Zigbee repeater, Home window sticker, Trick fob, as well as a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you don’t decide in to expert tracking, you still need to pay a minimum of $10 every month. Essentially, you’re paying to make use of the application, which we think is somewhat ridiculous. Many applications, safety or otherwise, have some sort of open door.


As with several do it yourself systems, there’s no agreement with Scout. Fees are month to month.

You can select to make a 12-month dedication in exchange for a 10% price cut. However even then, Scout will offer you a prorated reimbursement if you have to cancel. That’s a pretty wonderful sell a sector known for wringing high termination costs out of consumers.


You install Scout yourself, so you don’t need to pay an installment fee. As well as if you wish to relocate, you can take everything down as well as reinstall it by yourself. It’s a discomfort for sure, but it’s complimentary.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring and also very easy do it yourself setup. We likewise such as that its professional surveillance expenses less than the industry average of $32 a month. Right here are some good factors to select Scout over various other safety systems:

Mobile back-up: Scout’s cellular back-up is unique compared to various other protection systems due to the fact that it does not require a specialist tracking plan. This suggests you have a reliable means to access your system through the Scout application without entrusting your security to a tracking center. (There’s additionally a battery backup to keep your system running for approximately 12 hours.).

Text and also call notifies: While Scout sends press notices on a smart device, its sms message and also call signals make it an outstanding option for individuals that do not utilize mobile phones. Text as well as call notifies likewise provide you a back-up in case you don’t notice a push notification.

Easy equipping as well as deactivating: Scout counts only on crucial fobs, RFID chips, and mobile gain access to for arming and also disarming, so there are no keypad accessibility codes to remember. (Scout likewise sells a keypad for individuals seeking to approve short-term accessibility to guests.).

Devices: Scout designs attractive equipment that covers most safety requirements. The system is compatible with several clever residence platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, and also Zigbee.

Development and mobility: This is a great system for people preparing to move from a smaller sized home to a larger one because it’s very easy to take with you and add added sensors as required.

Scout Security Client Service.

Scout client assistance is available via phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Client service is available from 9:00 AM to 6:00 PM CST, other than on significant holidays. Scout likewise provides separate 24/7 surveillance, which is constantly effective everyday of the year in all times of the day.

Scout Safety does not yet have a score with the Bbb, as the business is a newer one. However, Scout consumer reviews suggest the business has actually been responsive and happy to deal with customers experience periodic dependability issues with Scout components.

We likewise discovered Scout Security’s client service to be useful when we contacted the company to check numerous facets of its solution. Our Safety Nerd examined each of the complying with procedures:.

Sales: We contacted customer support to inquire about acquiring a safety system and found assistance team to be knowledgeable and also friendly yet not aggressive.

Layout: We used the Scout web site to construct a personalized safety and security plan.

Solution: We spoke to consumer support to see for how long it took to obtain an agent on the phone and were supplied with fast response to concerns.

Scout Alarm System FAQs.

What does the Google as well as Nest merging indicate for Scout Alarm system?

If you’ve already merged your Nest as well as Google accounts, customer support says the Nest integrations will certainly not collaborate with your Scout system. We’ll keep you upgraded with movement in this certain space as we see it. Going through a facelift to revamp their systems to fit the Works with Google Aide network (that will certainly replace Works with Nest).

Exactly How does Scout Alarm shield my data?

Scout states all video footage is secured when sent out to the cloud, as well as Roberts says all messaging is sent out with AES 128-Bit security. “I would certainly state that consumers can relax easy with Scout as well as understand there’s no ad platform, there’s nothing else product that would gain from the information of what’s going on inside your home, and also we’re extremely delicate regarding that,” claimed Roberts. Since Scout is so conveniently integrated with various other gadgets, it’s still useful to review the personal privacy policy as well as terms and also conditions of other 3rd celebrations to comprehend better what civil liberties each business has to your details.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. specialists to enhance a video clip as Nest does. This is one reason that Scout companions with other significant gamers– nonetheless, even more Scout-specific tools, consisting of cameras, might get on the method.

Without being horribly particular about our roadmap as well as what gadgets are appearing, we wish to increase the boundary.

“Obviously, you want to shield what’s taking place inside, once a person’s inside, they’re currently in the home. I believe that there are some exterior video camera products that are really fascinating to expand the perimeter and to work in tandem with the stuff that’s taking place in your home.”.

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