Home Monitoring Services

What started as an independent crowdfunding project which exceeded its objective by selling over $500,000 worth of systems within a month  quickly ended up being a challenger in residence security.

Based in Chicago, Illinois,1 Scout was born out of a need to generate a residence safety item that had not been outdated or costly, a worthy reason without a doubt. With an expanding checklist of parts as well as accessories to complement the center, Scout fortifies its defenses the much more you build it up.

However does more mean better? Additional parts certainly improve your house’s safety and security, however they likewise increase expenses. Some good news for your wallet, whether you call for a sensing unit on every door and home window or you just need the fundamental basics, Scout’s allure stems from its customization– exactly how much consumers are ready to invest on constructing it to meet their requirements.

In our testimonial, we outlined our impressions and also findings of the Scout Alarm system safety system in detail.

Scout Home Protection Packages

Scout Residence Security has four safety and security bundles for clients to choose from. If the packages don’t include what you require, or if you require added items, Scout gives a 5th option to construct your very own plan.

“Scout Small Pack” Bundle: This is the company’s most inexpensive system and also includes eight products. It includes the products needed to begin your do it yourself protection system, including activity and also accessibility sensors. The pack additionally includes 2 key fobs so you can conveniently equip as well as deactivate the system. This pack is best-suited for those that desire standard security protection or live in a smaller sized house.

“Scout Huge Pack” Bundle: If you need to protect a larger area in your home or your home has several accessibility points, the Scout Big Pack provides a security option that covers all your bases. Furnished with more than twice the gain access to sensors of the Scout Small Pack, this bundle offers you peace of mind that all locations of your home will certainly continue to be protected.

“Scout Aspects Pack” Plan: This plan pairs house protection with calamity avoidance. The plan features a smoke alarm and water sensing unit to aid you capture costly fires or flood damage before it gets out of hand.

“Scout Designer Pack” Bundle: This is developed to be Scout’s the majority of extensive house safety offering. Combining all the tools included in the Scout Small Pack, the Designer Pack adds additional safety and security steps like a clever lock and glass break sensor.

“Develop Your System” Package: For customers who want a more personalized alarm for their home, Scout offers the capacity to create your very own system. As soon as you select your Scout Hub, you can choose as numerous tools as you desire and develop a system to fit your house safety and security demands. You can pick from the following 18 products when you develop your very own system: Door panel, Gain access to sensing unit, Activity sensing unit, Scout indoor electronic camera, Scout video buzzer, Keypad, Smoke alarm, Water sensing unit, Glass break sensing unit, Door lock, Yard indication, Panic button, Push-button control, Alarm as well as Zigbee repeater, Home window sticker, Trick fob, and a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you do not choose in to professional tracking, you still have to pay a minimum of $10 monthly. Essentially, you’re paying to utilize the application, which we assume is somewhat silly. Most applications, protection or otherwise, have some sort of free access.


Similar to lots of do it yourself systems, there’s no contract with Scout. Fees are month to month.

You can choose to make a 12-month commitment in exchange for a 10% price cut. Yet also then, Scout will provide you a prorated reimbursement if you have to terminate. That’s a rather pleasant sell an industry understood for wringing steep termination charges out of consumers.


You mount Scout on your own, so you do not have to pay a setup charge. As well as if you wish to move, you can take everything down as well as reinstall it on your own. It’s a discomfort for certain, but it’s cost-free.

Is Scout right for you?

Scout is great for no-contract self-monitoring and also easy do it yourself installation. We likewise like that its specialist monitoring costs less than the market average of $32 a month. Below are some good reasons to choose Scout over other safety and security systems:

Cellular back-up: Scout’s cellular back-up is distinct contrasted to other protection systems since it does not need an expert monitoring strategy. This means you have a trustworthy method to access your system with the Scout application without entrusting your safety to a monitoring center. (There’s also a battery backup to keep your system running for as much as 12 hrs.).

Text as well as telephone call signals: While Scout sends out push notifications on a smart device, its text message as well as call signals make it an exceptional choice for individuals that do not utilize mobile phones. Text as well as call signals likewise provide you a backup in case you don’t observe a push alert.

Basic equipping as well as disarming: Scout counts exclusively on crucial fobs, RFID chips, and also mobile access for arming and also deactivating, so there are no keypad accessibility codes to bear in mind. (Scout also offers a keypad for folks wanting to approve short-term access to guests.).

Tools: Scout layouts appealing devices that covers most security needs. The system works with lots of wise house platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, as well as Zigbee.

Development and also mobility: This is an excellent system for individuals preparing to move from a smaller sized residence to a bigger one considering that it’s very easy to take with you as well as add added sensing units as required.

Scout Protection Customer Service.

Scout client assistance is available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer service is available from 9:00 AM to 6:00 PM CST, except on major vacations. Scout likewise offers separate 24/7 surveillance, which is always effective each day of the year in all times of the day.

Scout Protection doesn’t yet have a score with the Bbb, as the firm is a more recent one. However, Scout customer reviews indicate the business has actually been responsive and going to work with clients experience occasional integrity problems with Scout elements.

We additionally discovered Scout Protection’s customer support to be useful when we contacted the firm to evaluate numerous aspects of its solution. Our Security Nerd evaluated each of the complying with procedures:.

Sales: We called customer care to inquire about buying a security system as well as located assistance team to be well-informed and friendly but not aggressive.

Layout: We used the Scout internet site to build a customized safety and security bundle.

Service: We spoke to customer support to see how much time it required to get a representative on the phone and also were given with quick response to questions.

Scout Alarm System Frequently Asked Questions.

What does the Google as well as Nest merger mean for Scout Alarm system?

If you have actually currently combined your Nest and Google accounts, client service says the Nest assimilations will certainly not collaborate with your Scout system. We’ll keep you updated with movement in this certain space as we see it. Undergoing a renovation to revamp their systems to fit the Works with Google Assistant network (that will certainly change Works with Nest).

How does Scout Alarm system protect my data?

Scout says all video footage is secured when sent to the cloud, and also Roberts states all messaging is sent out with AES 128-Bit encryption. “I would certainly say that clients can rest easy with Scout and recognize there’s no ad platform, there’s no other product line that would certainly take advantage of the data of what’s taking place inside your house, and we’re extremely sensitive regarding that,” said Roberts. Since Scout is so easily integrated with various other gadgets, it’s still helpful to review the personal privacy plan as well as terms as well as conditions of various other 3rd celebrations to recognize much better what civil liberties each company has to your details.

What’s on the horizon for Scout?

Roberts claims Scout does not have a group of A.I. experts to enhance a video clip as Nest does. This is one reason that Scout partners with various other significant gamers– however, even more Scout-specific devices, consisting of video cameras, may get on the method.

Without being awfully particular regarding our roadmap and also what devices are coming out, we intend to broaden the perimeter.

“Clearly, you wish to safeguard what’s going on within, but once someone’s inside, they’re currently in the home. I think that there are some exterior electronic camera items that are really intriguing to increase the boundary and also to work in tandem with the stuff that’s taking place in your house.”.

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