Home Monitoring Service

What began as an independent crowdfunding project which surpassed its goal by selling over $500,000 worth of systems within a month  soon became a competitor in house protection.

Based in Chicago, Illinois,1 Scout was born out of a desire to generate a home security product that had not been dated or costly, a noble reason for sure. With a growing checklist of parts and accessories to match the hub, Scout fortifies its defenses the more you develop it up.

Does extra indicate better? Added components definitely improve your residence’s safety and security, but they additionally elevate costs. Yet some good information for your wallet, whether you need a sensor on every windows and door or you simply require the basic basics, Scout’s charm originates from its personalization how much customers agree to invest in constructing it to meet their requirements.

In our testimonial, we set out our impacts as well as searchings for of the Scout Alarm security system carefully.

Scout Home Security Packages

Scout Residence Safety has 4 security plans for consumers to choose from. If the packages don’t have what you need, or if you need additional items, Scout provides a fifth alternative to develop your very own bundle.

“Scout Small Pack” Plan: This is the business’s most inexpensive system and consists of 8 items. It contains the products required to start your do it yourself protection system, including movement as well as access sensors. The pack likewise features 2 crucial fobs so you can easily arm as well as deactivate the system. This pack is best-suited for those that desire basic protection protection or reside in a smaller residence.

“Scout Big Pack” Bundle: If you require to safeguard a larger area in your house or your house has multiple gain access to points, the Scout Huge Pack supplies a security option that covers all your bases. Geared up with greater than two times the access sensors of the Scout Small Pack, this bundle gives you assurance that all areas of your residence will certainly stay secure.

“Scout Elements Pack” Bundle: This package pairs home security with disaster avoidance. The bundle comes with a smoke detector and also water sensing unit to aid you catch pricey fires or flooding damage prior to it gets out of hand.

“Scout Engineer Pack” Bundle: This is created to be Scout’s a lot of thorough residence protection offering. Coupling all the gadgets included in the Scout Small Pack, the Engineer Pack adds extra security steps like a wise lock as well as glass break sensing unit.

“Develop Your System” Plan: For consumers that want a more personalized alarm for their residence, Scout offers the capacity to create your own system. When you pick your Scout Center, you can choose as several gadgets as you desire and also develop a system to fit your residence protection requirements. You can choose from the following 18 items when you construct your own system: Door panel, Access sensor, Movement sensing unit, Scout interior cam, Scout video buzzer, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Backyard indicator, Panic button, Remote control, Alarm and Zigbee repeater, Window sticker label, Key fob, and a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cameras

Even if you do not decide in to professional surveillance, you still have to pay a minimum of $10 each month. Generally, you’re paying to make use of the app, which we think is somewhat ridiculous. Many apps, security or otherwise, have some kind of free access.


Just like lots of DIY systems, there’s no agreement with Scout. Costs are month to month.

You can select to make a 12-month commitment in exchange for a 10% discount rate. Also then, Scout will certainly offer you a prorated refund if you have to cancel. That’s a pretty pleasant sell a sector recognized for wringing high cancellation costs out of clients.


You mount Scout on your own, so you do not need to pay an installment charge. And if you want to move, you can take whatever down and re-install it by yourself. It’s a discomfort for sure, but it’s free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring as well as very easy do it yourself installment. We likewise such as that its professional surveillance prices less than the market standard of $32 a month. Here are some excellent factors to choose Scout over other protection systems:

Cellular back-up: Scout’s mobile backup is special compared to various other safety and security systems due to the fact that it does not call for a professional tracking plan. This suggests you have a reputable way to access your system with the Scout app without entrusting your safety to a surveillance. (There’s likewise a battery backup to maintain your system running for up to 12 hrs.).

Text as well as call alerts: While Scout sends push alerts on a smart device, its text and phone call notifies make it an outstanding choice for individuals that don’t utilize smart devices. Text as well as call notifies additionally provide you a backup in case you do not notice a push alert.

Basic equipping as well as disarming: Scout depends only on essential fobs, RFID chips, as well as mobile gain access to for equipping as well as disarming, so there are no keypad access codes to bear in mind. (Scout likewise sells a keypad for folks wanting to grant momentary accessibility to guests.).

Equipment: Scout designs eye-catching tools that covers most security demands. The system works with numerous wise house platforms like Amazon Alexa, Google Aide †, Z-Wave, and Zigbee.

Growth as well as portability: This is an excellent system for people intending to relocate from a smaller home to a bigger one considering that it’s simple to take with you and add additional sensing units as needed.

Scout Protection Customer Support.

Scout consumer assistance is readily available using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout additionally offers different 24/7 monitoring, which is always effective each day of the year at all times of the day.

Scout Safety doesn’t yet have a rating with the Bbb, as the business is a newer one. Nonetheless, Scout consumer testimonials indicate the company has been responsive and also going to deal with consumers experience periodic reliability issues with Scout elements.

We likewise discovered Scout Protection’s customer support to be useful when we spoke to the business to check different facets of its solution. Our Safety and security Geek examined each of the following processes:.

Sales: We got in touch with customer support to ask about buying a safety system as well as found assistance staff to be educated and also friendly but not aggressive.

Design: We utilized the Scout website to develop a tailored security bundle.

Service: We spoke to consumer support to see the length of time it required to get a rep on the phone and were given with fast solution to questions.

Scout Alarm System FAQs.

What does the Google as well as Nest merging indicate for Scout Alarm system?

If you’ve currently merged your Nest and Google accounts, customer care states the Nest combinations will not collaborate with your Scout system. We’ll keep you updated with movement in this particular space as we see it. Undertaking a facelift to revamp their systems to fit the Works with Google Assistant network (that will certainly change Functions with Nest).

How does Scout Alarm system safeguard my information?

Scout states all video clip footage is secured when sent out to the cloud, and also Roberts states all messaging is sent out with AES 128-Bit encryption. “I would certainly state that customers can rest easy with Scout and also know there’s no advertisement platform, there’s no other product that would take advantage of the information of what’s going on inside the house, as well as we’re extremely delicate about that,” claimed Roberts. Because Scout is so conveniently integrated with various other devices, it’s still useful to check out the personal privacy policy and terms as well as conditions of other third parties to recognize far better what rights each company has to your details.

What’s on the horizon for Scout?

Roberts says Scout doesn’t have a team of A.I. professionals to maximize a video clip as Nest does. This is one reason that Scout partners with other major gamers– however, even more Scout-specific equipment, including electronic cameras, may be on the means.

Without being awfully certain regarding our roadmap as well as what gadgets are appearing, we wish to increase the perimeter.

“Clearly, you want to protect what’s taking place within, but once someone’s within, they’re already in the residence. I assume that there are some outside video camera items that are very intriguing to expand the border as well as to work in tandem with the stuff that’s going on in the house.”.

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